Hotel reviews by people who have been there
Luxury hotels, visited in person and scored out of 10.
Every hotel here has been visited by one of our advisors. We score each one on five things that decide whether a stay is worth the rate, and we say plainly who it suits and who should book elsewhere.
Five things we score
Service
How well the hotel looks after you, from booking to checkout.
Rooms
Comfort, design, quiet and upkeep of the rooms we saw.
Food and drink
Breakfast, restaurants and bars, judged on what we ate and drank.
Setting
Location, views, grounds, and how much the hotel feels like its place.
Value
What you get for the rate, compared with other hotels at this level.
Latest Heart Scores
Mandarin Oriental, Bangkok
If I could send you to one city hotel in Asia, it would be this one. The staff are the best I know anywhere, the river setting beats every newer rival, and it costs half what a hotel like this would in London or Paris. Just don't book the smallest room.
Park Hyatt Kyoto
This is where I'd stay in Kyoto, and I wouldn't think long about it. The address on the old lanes of Higashiyama, with the Yasaka Pagoda in the window, beats every pool and spa the rivals can offer. Book a room without the view, though, and you've wasted your money.
Argos in Cappadocia
The most atmospheric hotel in Cappadocia by a distance: a whole restored village under Uchisar Castle, with the best views in the region and a wine cellar worth the trip. It is also a lottery. Get a bright valley room and you'll love it. Get a windowless cave and you'll wonder what you paid for.
Rosewood Hong Kong
The best hotel rooms in Hong Kong, with the best view, and a club lounge I'd happily move into. But I don't think it's the best hotel in the world, whatever the lists say. In a standard room the service is patchy and breakfast is a scrum. Book the club or book somewhere else.
Four Seasons Hotel George V, Paris
The best service and the best eating of any hotel in Paris, and I don't think either is close. But at $3,000 a night it has become very hard to defend, and the lobby is full of people who came to be seen. I'd go once, for an occasion, and stay at Le Bristol the rest of the time.
Four Seasons Resort Punta Mita
The easiest family beach holiday in Mexico, with staff I'd rank above almost any resort I know. The rooms are overdue a rebuild and the prices are pure American resort, so I'd send families without hesitating and couples somewhere newer.
Destinations
Seattle
Washington, USA
Chicago
Illinois, USA
Glacier National Park
Montana, USA
Waikiki
Oahu, Hawaii, USA
La Paz
Baja California Sur, Mexico
Puerto Vallarta
Jalisco, Mexico
Nevis
St Kitts and Nevis, Caribbean
Anguilla
British West Indies, Caribbean
Tbilisi
Georgia
Cappadocia
Central Turkey
Antalya
Mediterranean Turkey
Tokyo
Japan
Kyoto
Japan
Hong Kong
China
Bangkok
Thailand
Langkawi
Kedah, Malaysia
Maldives
Indian Ocean
London
England, UK
Paris
France
Rome
Italy
Amalfi Coast
Campania, Italy
Maui
Hawaii, USA
Utah and Arizona Canyon Country
Utah and Arizona, USA
Los Cabos
Baja California Sur, Mexico
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